M-Audio Keystation 49 Manuel d'utilisateur télécharger pdf (Page 12)

General Troubleshooting

Here are answers to common questions you may have, using your Keystation keyboard:

Problem 1: My M-Audio hardware suddenly stopped working after having performed ﬁne since installation.

Solution 1: Switch off the unit and let it sit for 10 seconds. Then restart your computer and try again. If the problem persists you

may have to reinstall drivers for the unit.

Problem 2:

I have plugged a sustain pedal into my M-Audio keyboard, but it works the wrong way around.

Solution 2: The polarity of the sustain pedal is calculated by the keyboard when it is powered up. On power up, the sustain pedal

is assumed to be in the OFF position. So if you want the sustain pedal to be off when it is not depressed, make sure the pedal is

not depressed when you power up.

Problem 3: When I press a key, there is a delay before I hear any sound.

Solution 3: This delay is known as latency. Latency with MIDI signals is due to the software application you are using. MIDI data is

simply control data. The MIDI data is read by your software. The software then completes a large number of complex calculations

in order to produce the sound you hear–all this takes time.

We strongly recommend a proper soundcard. Refer to www.m-audio.com for a selection of USB, PCI and FireWire audio cards. If

you already have an adequate sound card, try reinstalling the latest drivers for the sound card, or try reducing the buffer sizes of

the audio drivers.

Contact M-Audio

If you have any questions, comments or suggestions about this or any M-Audio product, we invite you to contact us by using the following information:

M-AUDIO U.S.

5795 Martin Road, Irwindale, CA 91706-6211, U.S.A.

Sales Information: 626-633-9050

Sales Information (email): info@m-audio.com

Tech Support: 626-633-9055

Tech Support (email): techsupt@m-audio.com

Fax: 626-633-9060

Internet Home Page: http://www.m-audio.com

M-AUDIO France

Unit 5, Saracen Industrial Estate, Mark Road, Hemel Hempstead, Herts HP2 7BJ, England

Informations Commerciales: 0810 001 105

Informations Commerciales (email): info@m-audio.fr

Assistance Technique: 0820 000 731 (PC) ou 0820 391 191 (Mac at général)

(email): support@m-audio.fr.com ou mac@m-audio.fr

Fax: +44 (0) 144 224 6832

Site Internet: http://www.m-audio.fr

M-AUDIO U.K.

Unit 5, Saracen Industrial Estate, Mark Road, Hemel Hempstead, Herts HP2 7BJ, England

Sales Information (phone): 44 (0) 1442 416590

Sales Information (fax): 44 (0) 1442 246832

Sales Information (email): info@maudio.co.uk

Technical Support (PC): 44 (0) 1309 671301

Technical Support (Mac): 44 (0) 1765 650072

Technical Support (email): support@maudio.co.uk

Internet Home Page: http://www.maudio.co.uk

M-AUDIO Japan

Annex Buliding 6F, 2-18-10 Marunouchi, Naka-Ku, Nagoya 460-0002, Japan

Tel: 81 52 218 3375

Fax: 81 52 218 0875

Technical Support: 08 200 0731

Email: info@m-audio.co.jp

Internet Home Page: http://www.m-audio.co.jp

M-AUDIO Deutschland (Germany)

Kuhallmand 34, D-74613 Ohringen, Germany

Sales Information: 49 7941 98 7000

Sales Information (email): info@m-audio.de

Technical Support: 49 7941 98 70030

Technical Support (email): support@m-audio.de

Fax: 0 7941 98 70070

Internet Home Page: http://www.m-audio.de

M-AUDIO Canada

1400 St-Jean Baptiste Ave. #150, Quebec City, QC G2E 5B7, Canada

Tel: 418-872-0444

Fax: 418-872-0034

Email: midimancanada@m-audio.com

Internet Home Page: http://www.m-audio.ca

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M-Audio Keystation 49 Manuel d'utilisateur Page 12

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