M-Audio KeyStudio Guide de l'utilisateur Page 14

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14
KeyStudio User Guide
Troubleshooting
11
KeyStudiohasbeentestedinawiderangeofsystemsandoperatingconditions.However,therearevirtuallylimitlessnumbersof
operating scenarios, any of which could affect your system’s performance. Though this section cannot cover all possible situations
youmayencounter,wewouldliketooffersomesuggestionsfordealingwithpossibleproblems.Ifyouarestillnotabletondthe
answer you are looking for, please feel free to contact M-Audio technical support for further assistance.
Problem 1: My KeyStudio suddenly stopped working after having performed fine since installation.
Solution 1: Close any music applications you are using, switch KeyStudio off, and restart your computer. Once your computer
has completely restarted, switch KeyStudio back on.
Problem 2: I have connected a sustain pedal to my M-Audio keyboard, but its function is reversed.
Solution 2: The polarity of the sustain pedal is calculated by the keyboard when it is powered up. On power up, the sustain
pedalisassumedtobeintheOFFposition.Ifyouwantthesustainpedaltobeoffwhenitisnotpressed,makesurethepedal
isnotpressedwhenyoupowerup.Alsochecktoseeifthereisapolarityswitchonyourfootpedal.Itispossibletousethis
switch to change foot pedal polarity as well. Another way to reverse the sustain pedal’s polarity is to keep it pushed while
powering on your KeyStudio keyboard.
Problem 3: KeyStudio does not trigger sounds in my music software application.
Solution 3:BesureKeyStudioisselectedastheMIDIinputdevicewithinyoursoftware.
Problem 4: I cannot locate the KeyStudio USB keyboard in my software’s MIDI devices dialog box.
Solution 4: KeyStudio requires a powered USB port. Try plugging KeyStudio into a different USB port or powered USB hub
connected to your computer.
Problem 5: My synthesizer always recalls the sound next to the program number that I have sent to it from KeyStudio.
For example, if I send a program change with the number 40 (Violin), my software loads sound number 41 (Viola).
Solution 5:SomeGeneralMIDImodulescounttheirsoundpatchesfrom1–128insteadof0-127.Bothmethodsare
common.Asaresult,anddependingonthesoundmoduleyouuse,theremaybeanoffsetof+/-1betweenthesentprogram
change number and the recalled sound patch.
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